Avie Fabrics Delivery Policy:
Thank you for choosing aviefabrics.com for your fabric needs. We are committed to providing a seamless and reliable delivery experience. Please review our delivery policy below:
1. Shipping Destinations:
- We currently ship to addresses within the United Kingdom. For international shipping inquiries, please contact our customer service at customer-general@aviefabrics.com.
2. Order Processing Time:
- Orders are typically processed within 1-2 business days (Monday to Friday) from the time of purchase except items on preorder.
- Orders placed on weekends or public holidays will be processed on the following business day.
3. Shipping Methods:
- We offer standard shipping for all orders.
- Estimated delivery times for standard shipping within the UK are 3-5 business days.
- Our courier is dpd, their shipping times are 1-2 business days.
4. Shipping Fees:
- Shipping fees are calculated at checkout based on the weight and destination of your order.
- Free shipping may be available for qualifying orders or promotions. Check our website for current offers.
5. Tracking Information:
- Once your order has been dispatched, you will receive a shipping confirmation email with tracking information.
- You can track the status of your shipment using the provided tracking number.
6. Delivery Address:
- Please ensure that your delivery address is accurate and complete.
- Avie Fabrics is not responsible for delays or additional shipping costs incurred due to incorrect or incomplete addresses provided by the customer.
7. Delivery Issues:
- If you encounter any issues with your delivery, please contact our customer service at customer-service@aviefabrics.co.uk for assistance.
- In the rare event of a lost or undelivered package, we will work with our shipping partners to resolve the issue promptly.
8. Order Changes or Cancellations:
- Once an order has been placed, changes or cancellations may not be possible. Please review your order carefully before completing the purchase.
- Avie Fabrics aims to provide a reliable and efficient delivery service. If you have any questions or require assistance, please do not hesitate to contact us. Thank you for choosing Avie Fabrics for your fabric shopping needs.